Terms of Service

Service usage rules

By using QuoteRefine, you agree to these terms. You must:

  • Provide accurate and complete information when creating an account or running an analysis
  • Use the service only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorised access to our systems, other users' accounts, or any third-party services we integrate with
  • Not use the service to transmit malware, spam, or other harmful content
  • Not scrape, copy, or reproduce our content, data, or reports without permission
  • Not resell or redistribute our reports or services without a separate agreement

We reserve the right to suspend or terminate your access if you breach these terms or engage in conduct we deem harmful to the service or other users.

Liability disclaimer

QuoteRefine provides insurance analysis and optimisation advice for informational purposes. Our service is not a substitute for professional financial or legal advice. Specifically:

  • No guarantee of savings – Estimated savings and premium ranges are indicative only. Actual quotes and savings depend on insurers and your individual circumstances.
  • No insurance advice – We do not sell insurance or recommend specific policies. We help you understand factors affecting your premium and suggest ways to improve your profile.
  • Accuracy of data – We rely on data you provide and third-party sources (e.g. DVLA). We do not guarantee the accuracy or completeness of this data.
  • Limitation of liability – To the fullest extent permitted by law, QuoteRefine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the service.

Our total liability for any claim arising from these terms or your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.

Payment terms

Payments for report unlocks, credit packs, and subscriptions are processed by Stripe. By making a purchase, you agree to:

  • Pricing – All prices are in GBP and include VAT where applicable. Prices may change; changes apply to new purchases only.
  • Refunds – Report unlocks and one-time services may be refundable within 14 days if you are not satisfied. Contact us at support@quoterefine.com to request a refund. Subscriptions can be cancelled; you retain access until the end of the billing period.
  • Subscription renewal – Subscriptions renew automatically unless cancelled before the renewal date. You can cancel via your account settings or the Stripe customer portal.
  • Failed payments – If a payment fails, we may suspend access until the issue is resolved. We will notify you of failed payments.

Intellectual property and account termination

All content, software, and materials on QuoteRefine are owned by us or our licensors. You may not use our trademarks or branding without permission. You may request deletion of your account and associated data at any time by contacting support. We may retain certain data as required by law or for legitimate business purposes.

Updates

We may update these Terms of Service from time to time. We will notify you of material changes by posting the updated terms on this page. Continued use of the service after changes constitutes acceptance of the new terms. If you do not agree, you should stop using the service.

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