Privacy Policy

Data collection explanation

QuoteRefine collects information necessary to provide our insurance analysis and optimisation services. We collect:

  • Account data – Email, name, and password (hashed) when you create an account
  • Analysis data – Vehicle registration, postcode, driver details (age, no-claims bonus, etc.) and other information you provide when running an analysis
  • Payment data – Processed securely by Stripe; we do not store full card numbers
  • Usage data – Pages visited, features used, and technical data (IP address, browser type) for security and service improvement
  • Communication data – Messages you send via our contact form or support channels

We use this data to deliver personalised reports, process payments, improve our services, and communicate with you. We do not sell your personal data to third parties.

GDPR compliance

If you are in the European Economic Area (EEA) or UK, we comply with the General Data Protection Regulation (GDPR) and UK GDPR. Your rights include:

  • Right of access – You can request a copy of the personal data we hold about you
  • Right to rectification – You can ask us to correct inaccurate or incomplete data
  • Right to erasure – You can request deletion of your personal data in certain circumstances
  • Right to restrict processing – You can ask us to limit how we use your data
  • Right to data portability – You can request your data in a machine-readable format
  • Right to object – You can object to processing based on legitimate interests or for marketing
  • Right to withdraw consent – Where we rely on consent, you can withdraw it at any time

To exercise these rights, contact us at support@quoterefine.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Cookies usage

We use cookies and similar technologies to provide, secure, and improve our services. Our use of cookies includes:

  • Essential cookies – Required for the site to function (e.g. session management, authentication). These cannot be disabled.
  • Analytics cookies – Help us understand how visitors use our site (e.g. page views, navigation). Data is aggregated and anonymised where possible.
  • Preference cookies – Remember your settings (e.g. language, region).

You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality. For more detail, see our Cookie Policy.

Data retention and security

We retain your data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

Updates

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

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